1. INTRODUCTION

 

These terms and conditions apply when you book an accommodation at this website.

 

We reserve the right to amend these terms and conditions at any time and you should therefore check them each time you make a new reservation. The terms and conditions applying to your reservation will be those in place on the date that you make your reservation.

 

When making a reservation through our website, you fully agree to these terms and conditions.

 

 

  1. RESERVATIONS

 

To book an accommodation, just follow the steps and instructions on the website.

 

You must be at least 18 years old to make a reservation. Those under 18 years old are not permitted to stay in an accommodation unless a parent or guardian is also staying in it. 

 

You will need to provide your credit card details to secure your reservation. We accept Visa, Euro/MasterCard and American Express to secure a reservation.

 

Please check that the details of your reservation are complete and accurate before you confirm your reservation. We will not be liable for any delay or non-performance if you provide us with incorrect information.

 

We will confirm our acceptance of your reservation by sending you an email to the email address that you provide during the reservation process.

 

If you think that there is a mistake in your reservation or if you require any changes to a confirmed reservation, please contact us. For more information on cancellation, please see section 4. Cancellation, below.

 

 

  1. PRICES

 

We adopt a dynamic pricing strategy, and the price of our accommodations fluctuates based on demand. The price you pay is the price quoted at the time you confirm your reservation.

 

Daily prices are per accommodation, per night and are inclusive of VAT at the applicable rate at the time of your reservation. If the rate of VAT changes between the date of your reservation and the date of your stay, we may adjust the rate of VAT but the price you pay will remain the same.

 

 

  1. CANCELLATION

 

  1. 4.1.  Your Right to Cancel

 

Unless stated otherwise, bookings may be cancelled until 7 days prior to arrival. If you cancel within this period, a full refund will be processed to the same credit card used when booking.

 

After this period, the reservation becomes fully non-refundable in the event of a cancelation or no-show (failure to check-in at the accommodation at the agreed time and no prior notification), except for Cleaning Fee and City Tax which are refunded to the same credit card used when booking.

 

All reservations are pre-paid and cannot be changed in any way.

 

  1. 4.2.  Our Right to Cancel

 

    1. 4.2.1. Your Breach

 

We may cancel your reservation at any time with immediate effect by giving you written a notice (which includes email) if:

 

  • Payment is not complete.
  • Security deposit is not paid before check-in.
  • House rules are not respected.
  • Suspicion of illegal activities to be taking place in the accommodation during your stay

 

If we cancel your reservation where you are at fault, we reserve our legal rights in respect of your breach of contract. If your stay has not yet commenced, the total payment made (or to be made) will be deemed as a cancellation charge.

 

 

    1. 4.2.2. Events Outside our Control

 

We may also cancel your reservation if an event outside of our control (including but not limited to industrial action, explosion, outbreak of disease, health and safety issues, fire, flooding, and failure of power and/or water supplies or emergency evacuation) means that we are unable to make your accommodation available to you. In this case, we will contact you to let you know as soon as possible and:

 

- If you have already paid for your stay, we will refund your payment to you; or

- If you have not yet paid for your stay, you will not have to make any payment to us.

Save as set out above, we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that are caused by an event outside of our control.

 

Guests departing before their check-out date will be charged for the remaining nights of the original reservation confirmation, unless agreed otherwise.

 

 

  1. SECURITY DEPOSIT

 

A security deposit is collected through an online payments platform prior to your arrival to safeguard any damage caused to the accommodation during your stay. This payment is mandatory and failure to perform it constitutes a contract breach. We reserve the right to immediately cancel your reservation.

 

After check-out and accommodation inspection, the security deposit amount is fully refunded if no damage is found at the accommodation.

 

If a damage is detected in the accommodation, we reserve the right to retain/charge a percentage or the full amount of the security deposit.

 

 

  1. REGISTRATION

 

In the application of our country’s regulations, Guests must fill in an online Accommodation Bulletin which is automatically sent to the Borders and Emigration Services. Failure to do so, constitutes a breach in contract and we reserve our right to immediately cancel the reservation.

 

 

  1. YOUR INFORMATION

 

We keep your data safe and secure. When making a reservation you consent (on your behalf and behalf of each member of your group) to such processing and warrant that all information provided by you is accurate.

 

 

  1. OCCUPANCY

 

You must not exceed the maximum occupancy of the accommodation.

 

Children under 18 are not allowed to stay in the accommodation unless a parent or guardian is also staying in the accommodation. We reserve the right to request a valid photographic proof of identity and age so, please have it with you, otherwise you will not be permitted to stay.

 

Unless agreed otherwise, in writing, you are entitled to check-in between the check-in hours established for the accommodation and dully informed in the accommodation information section. Guests do not have the right to earlier availability, unless agreed otherwise.

 

On the agreed date of departure, kindly vacate the accommodation and make it available no later than the check-out hour previously informed. After that time, on the ground of delayed vacating of the accommodation, we may charge a late check-out fee or an additional one night’s rate.

 

Bed linen and towels are provided according to the number of confirmed guests in the reservation. If you require additional bed linen or towels, an extra fee will be charged.

 

 

  1. CLEANING

 

The cleaning fee charged at the time of booking covers the costs associated with professional cleaning and disinfection of the accommodation and linens upon your check-out. This amount does not include cleaning services during your stay.

 

 

  1. HOUSE RULES AND GOOD NEIGHBORLINESS

 

In Portugal, the rest period is from 22:00 to 08:00. During this time, all noise that may disturb neighbors must be avoided. The accommodations are in residential areas, and the rest of residents and/or other guests should be respected. In case of complaints about disturbances, we reserve the right to cancel your reservation with immediate effect.

 

 

  1. PARKING

 

In the case of accommodations that provide parking lots or garage, this does not constitute a safekeeping agreement, even if a fee is charged. We assume no liability for loss of or damage of any vehicles parked or maneuvered in the accommodation’s building garage.

 

 

  1. SETTLEMENT OF DISPUTES AND APPLICABLE LAW

 

In the event of a dispute relating to these terms and conditions, you should first contact our customer services to attempt to resolve the dispute amicably.

These terms and conditions and any non-contractual obligations arising in connection with them are governed by Portuguese Law.

 

 

  1.  WEBSITE INFORMATION

 

While all reasonable efforts have been taken to ensure the accuracy of information on our website, we do not accept responsibility for errors or omissions and reserve the right to amend or cancel the arrangements features on our website without notice.

The content of the website is our copyright and may not be copied, reproduced, published distributed or amended for any other purpose without our prior written consent.

Trademarks that may be used on the website are the accommodation of the respective owners. Hyperlinks to third party websites may be provided for your convenience. We shall not be held responsible for the content or use of third-party sites.

BnBird Homes reserves the right to modify these terms and conditions at any time and you should therefore check these each time you make a reservation. The terms and conditions applicable to your reservation will be in place on the date that you make your reservation.

 

Contact us:

 

If you require further information or have any questions regarding our website or these terms and conditions, then please write to us at bookings@bnbird.com